CACH (computer aided call handling) was the first call taking software for 911. Built on the premise that effective call handling is the foundation for effective dispatch, CACH automates the questioning and information gathering process on any call. Based on 30 years of industry experience, CACH brings the power of technology to the call handling function.
Computer Aided Call Handling offers integrated,protocols and CAD integration to generate informed dispatch decisions and updates to responders.
Adapt your protocols
Protocols that adapt to your SOPs, not the other way around.
Insightful Management Tools
Hone your performance with real-time monitoring, messaging and dashboard alerts.
Take the guesswork out of dispatch with objective scene-based resource recommendations.
CACH empowers call takers to use their experience and aid in asking the right questions and relay information to responders, increasing dispatch efficiency.