Total Response Call Handling - a proven solution to deliver a higher standard of care

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Public Safety Telecommunicator Course

Everything a Public Safety Telecommunicator Needs - Online, On Your Schedule

DispatchU Certification and Continuing Education - raising the standard of dispatcher training

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Empowering Public Safety - a complete quality solution for emergency communications

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The Total Response system ensures every call gets it all with a proven call-taking formula, protocols in both tablet and software formats, ongoing call assessment, and accreditation. Contact us to see how Total Response can work with your standard of care.
Call-Taking Formula

Learn about the Total Response “One Number, One Protocol” philosophy.

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Protocols

Total Response protocols prepare you with clear, relevant instructions.

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Call Assessment

Total Response will help your agency monitor, maintain and improve its quality of service.

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Implementation

Our implementation team provides training, tools, processes and technical support.

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Request a Live Demo

See the Total Response system in action - sign up today!

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