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1 Day (8 Hours) - $209.00 per student
From college campuses to workplace violence to mall shootings, the active shooter is a unique challenge for law enforcement agencies... and not just for the officers who respond to the scene. 9-1-1 calls from frightened victims and bystanders are a reality that telecommunicators will be faced with.
PowerPhone's Active Shooting Response course is designed to specifically address the role of the public safety telecommunicator in handling these incidents. You'll explore the mentality and motivations of the active shooter and build a solid knowledge base that will help you when handling calls. You'll learn what questions to ask callers, so you can get responding
officers the information they need. And you'll be prepared to use tactics and strategies that will protect people on the scene.
When you're faced with an active shooting incident, you'll be armed with knowledge that can help save lives.
Students will learn how to:
- Question and protect callers and witnesses
- Inform and protect law enforcement officers and responders
- Handle situations involving suicidal callers and hostages
- Employ crisis intervention strategies when appropriate
- Address the special concerns related to school violence
Topics Covered:
- Pre-planning
- Profiling the active shooter
- Five origins of active shootings
- Pre-arrival survival instructions
- Gathering vital intelligence for responders
- Five phases of the active shooter
- Communicating with an active shooter
- Immediate Action Rapid Deployment (IARD) tactics
- Workplace violence
- School shootings
- Containment plans
- Safe environments
- ICS in active shootings
- Critical incident stress debriefings
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"All of PowerPhone's courses are well-organized and the instructors are professional and entertaining."
Chelsea Police Department, MI
"Your professionalism was outstanding. It has been a pleasure working with PowerPhone."
E 9-1-1 Mahoning County , OH
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