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"Learn to spot the "red flags" in fire calls"
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2 Days (16 Hours) - $329.00 per student
ALL SKILL LEVELS WELCOME
The original class on fire service communications just got better.
PowerPhones expert instructors have updated our essential Fire Service Dispatch™ program to give 9-1-1 personnel the latest tools and techniques for fire service communications.
This program empowers call-handlers -- by teaching them how to spot key warning signs in fire-related calls. In our Advanced Fire Service Dispatch™ course, students will benefit from updated coverage on structure fires, and disaster response.
Designed and taught by fire service veterans, this class gives students real-life examples -- and shows them how to use real-life techniques -- to save seconds and lives in fire emergencies.
Topics Covered Include:- NFPA Incident Command System
- Primary fire dispatch information
- Second & third level information
- Site/incident specific information
- Ancillary notifications
- Telephone techniques
- Liability & legal issues
- Command & control
- Pre-incident planning
- Mass disasters
- Professionalism
- Fire pre-arrival instructions
- Protection of firefighters
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"The training conducted by PowerPhone has once again shown everyone the importance of doing the job as trained. "
Metropolitan PD, MO
"PowerPhone's classes are unique because their instructors have sat in our place and actually know what we go through. They have had a lot of the same experiences we have and can relate."
Dearborn Heights Police Department, MI
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