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2.0 Days (16.0 Hours) - $329.00 per student
ALL SKILL LEVELS WELCOME
The original class on fire service communications just got better.
PowerPhone’s expert instructors have updated our essential Fire Service Dispatch program to give 9-1-1 personnel the latest tools and techniques for fire service communications.
This program empowers call-handlers -- by teaching them how to spot key warning signs in fire-related calls. In our Advanced Fire Service Dispatch™ course, students will benefit from updated coverage on structure fires, and disaster response.
Designed and taught by fire service veterans, this class gives students real-life examples -- and shows them how to use real-life techniques to save seconds and lives in fire emergencies.
Topics Covered Include:- NFPA Incident Command System
- Primary fire dispatch information
- Second & third level information
- Site/incident specific information
- Ancillary notifications
- Telephone techniques
- Liability & legal issues
- Command & control
- Pre-incident planning
- Mass disasters
- Professionalism
- Fire pre-arrival instructions
- Protection of firefighters
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"I gained so much from attending a PowerPhone seminar. I came home feeling more confident that I was better informed and more aware."
Addison County Sheriff's Office, VT
"Speaking from experience, PowerPhone classes work!"
Anderson Police Department, IN
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