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"Reduce burnout and turnover in the 9-1-1 center"
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1 Day (8 Hours) - $209.00 per student
As an emergency telecommunicator, you help save lives every day. But when was the last time you did something to improve the quality of your life?
Stress from your job can lead to increased absenteeism and burnout. And if youre a supervisor or a communications center manager, you know how it impacts job turnover at your agency.
Combat stress both inside and outside the communications center with this one-day workshop. And get started on improving the quality of your life today.
Learn how to:- Find out what factors are causing stress for you
- Modify your lifestyle to reduce the effects of stress
- Identify and cope with burnout
- Deal with fallout from critical incidents
- Control and eliminate tension in your workplace
Topics Covered Include:- Job analysis
- Symptom identification
- Stress inventory scale
- Examination of stress responses
- Cumulative job stressors
- C.I.S. for telecommunicators
- Post-traumatic stress disorder
- C.I.S. debriefings
- Stress management techniques
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"I was very impressed with the domestic violence seminar offered by PowerPhone and the way it was presented. I learned a lot from this seminar and would highly recommend it to any dispatcher regardless of the years they have on the job...This seminar is well worth taking."
Town of Hubbardston Department of Police, MA
"I believe this is an excellent training tool for Communications personnel...The PowerPhone training class has afforded me more confidence and has renewed my awareness of the liabilites, I, and my employer, face when serving the public."
Sheriff's Office, Charleston County, SC
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