» Core Courses » Specialized Workshops » Computer-Based Training       · Recertification Policy Home » Training » Course Offerings PowerPhone's 911 training courses cover it all -- from basic call-handling skills to advanced techniques for defusing domestic violence situations. PowerPhone gives you real-life techniques for handling police, fire, and medical emergency calls. Get national certification in police, fire, or emergency medical dispatch with PowerPhone's Core Courses. More Info »   » Law Enforcement Dispatch™   » Fire Service Dispatch™   » Emergency Medical Dispatch   » Public Safety Dispatch™     Ready for the next step? PowerPhone offers in-depth 911 training courses on the most critical topics in public safety communications. More Info   » Protecting Law Enforcement Responders™   » Active Shooting Response™   » Non-Emergency Call Handling™   » 9-1-1 Supervision™   » Homeland Security for Telecommunicators™   » Stress Identification & Management™   » 9-1-1 Liability™   » Hostage Negotiations™   » Suicide Intervention™   » Domestic Violence Intervention™
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