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Discover a higher standard in emergency call handling with Total Response®, a groundbreaking new system by PowerPhone unlike any other available to the industry.
Combining flexible guidance, innovative tools and powerful techniques with one proven call-taking formula, Total Response empowers public safety call-takers to make thoughtful, outcome-driven decisions, regardless of the situation or service required.
Total Response includes Training, Tools and Accreditation services to provide call-takers with the skills they need to respond to all calls in totality.
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Training: Fundamental certified training classes by the nation's foremost emergency communications experts. |
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Tools: Traditional and technology-based products that reinforce training, increase retention and raise quality of service. |
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Accreditation: Individual certification and agency accreditation recognizing top performers according to the highest standards in the 9-1-1 industry. |
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Together, Total Response offers more than protocols. It offers the assurance that every call gets it all.
Contact us today to find out how Total Response can impact your agency's standards of care, level of service and return on investment.
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