PowerPhone EMD training profiled in Illinois Thursday May 06, 2010
Instructor John Brunelli talks about how PowerPhone EMD training helps agencies like Franklin County E9-1-1 maintain consistency in call handling operations.
PowerPhone's Emergency Medical Dispatch (EMD) training is helping Franklin County E9-1-1 in Illinois achieve its goal of more consistent emergency call handling.
WSIL-TV recently covered an EMD program conducted by PowerPhone's John Brunelli for Franklin County. In the news story, John and Franklin County E9-1-1 Director Rick Basso explain the role that PowerPhone's EMD Training and Total Response® Computer Aided Call Handling system will play in helping Franklin County -- by providing tools that will help their telecommunicators operate more efficiently. The clip also features a look at PowerPhone's new EMD cardsets.
