PowerPhone Names Jerry Turk as VP of Training and Technology
Thursday April 15, 2010
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Madison, CT -- PowerPhone, Inc., a global leader in emergency communications solutions, today announced the promotion of Jerry Turk to Vice President of Training and Technology. An eight-year company veteran, he will focus on unifying PowerPhone's training and technology solutions under a single, unified call handling platform. Chartered under the concept of "One Number
One Protocol®," Turk's team is focused on developing and delivering tools that bring greater consistency and simplicity to public safety call handling.
"Jerry is a pioneer and thought leader in Public Safety," said Chris Salafia, PowerPhone's president and CEO. "The emergency communications industry is in the midst of substantive change and PowerPhone stands ready to assist our international client base in meeting these challenges head-on. We will continue to innovate and spotlight the integral role 9-1-1 plays in effective emergency response."
Mr. Turk previously served as PowerPhone's director of technical development, responsible for developing and administering technology solutions across a broad range of company product lines. He is the co-inventor of Computer Aided Call Handling (CACH), a revolutionary approach to emergency and non-emergency call taking, and Incident Linked Multimedia (ILM), the first system that intelligently processes cell phone multimedia messages sent to 9-1-1 centers. Mr. Turk holds a U.S. patent on "Call Handler Systems and Methods" and is the co-author of several more patents relating to emergency communications response systems. He has served on a number of professional committees, including most recently the National Emergency Number Association QA/QI Standards Workgroup.
"PowerPhone's objective since day one remains unchanged," said Turk. "We will continue to offer solutions that empower the 9-1-1 call taker to better protect callers and responders, mitigate risk and save lives. I'm excited for what the future holds, both for PowerPhone and for our industry."
Prior to joining PowerPhone, Turk worked as an IT project manager for the Dorset Police Headquarters in Dorset, England. Before joining the police, he worked for 20 years in the ambulance service as an EMT, control manager and communications systems manager.
About PowerPhone
PowerPhone is a leader in 9-1-1 call handling solutions. Founded in 1984, the company has trained more than 150,000 public safety professionals representing all 50 U.S. states and more than a dozen foreign countries. The maker of Total Response® Computer Aided Call Handling (CACH) software, PowerPhone is the driving force behind One Number...One Protocol®, the initiative to bring greater consistency and simplicity to public safety call-handling. Visit http://www.PowerPhone.com for more details.
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