Be prepared for one of the toughest calls you’ll ever receive.
Fifty percent of call takers will face a suicide call during their careers. That’s because many victims call 911 as a last resort. Are you prepared to guide a suicidal caller to safety?
The knowledge you gain by attending PowerPhone’s Suicide Intervention training class will be the best weapon to have when lives are at stake.
- Social explanations
- Male vs. female suicide
- Adolescent and elderly suicide
- Methods of intervention
- Listening barriers
- Hostage negotiation techniques
- Responder safety
- Utilizing specialized resources
- Think quickly
- Spot key warning signs
- Act with confidence