Stress Identification & Management

Make a small investment that can reduce burnout and turnover in the 911 center.

As an emergency telecommunicator, you help save lives every day. But when was the last time you did something to improve the your quality of life?

PowerPhone’s Stress Identification & Management engaging, one-day workshop will help you combat stress both inside and outside the communications center.


  • Job analysis
  • Symptom identification
  • Stress inventory scale
  • Examination of stress responses
  • Cumulative job stressors
  • Critical incident stress for telecommunicators
  • Post-traumatic stress disorder
  • Critical incident stress debriefings
  • Stress management techniques

Classroom or Online

This course can be taken either in the classroom or online.
  • Classroom training is delivered at host agencies across the U.S.
  • Online certification can be taken anytime and brings the same learning experience to your desktop. Learn more about eLearning, or register now using the Find a Class button below.

Fees & Discounts

8 hours (1 day) - $229 per student. Start Registration Now button