Protecting Law Enforcement Responders

Protect those who protect and serve.

With high-risk law-enforcement-related 911 calls on the rise and officer deaths up, the focus on officer safety has never been more critical.

As a 911 call handler, you are a vital link in the emergency response chain. You are also the lifeline to responding officers. Protecting Law Enforcement Responders: The Dispatcher’s Role teaches you about the dangers officers face and how to best minimize those risks.


  • Felonious line-of-duty deaths
  • High-risk crimes and incidents in progress
  • Groups that target law enforcement
  • Extremist and street gangs
  • Dispatcher tactics to protect officers
  • Officer safety in motor vehicle stops and domestic violence calls
  • Barricaded suspects and active shooters
  • Radio dispatch procedures and etiquette
  • Descriptive information gathering
  • Critical incident stress debriefing


  • Recognize threats to officer safety
  • Provide pre-arrival survival instructions for officers
  • Identify potential suicide-by-cop scenarios
  • Maintain radio etiquette during high-risk incidents
  • Create a safer response environment

Classroom or Online

This course can be taken either in the classroom or online.
  • Classroom training is delivered at host agencies across the U.S.
  • Online certification can be taken anytime and brings the same learning experience to your desktop. Learn more about eLearning, or register now using the Find a Class button below.
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Fees & Discounts

8 hours (1 day) - $229 per student.