Total Response Call Handling - a proven solution to deliver a higher standard of care

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DispatchU Certification and Continuing Education - raising the standard of dispatcher training

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Empowering Public Safety - a complete quality solution for emergency communications

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Training Options

At PowerPhone, we know no two agencies are alike. That’s why we offer flexible 911 dispatch training options to fit your needs online or in the classroom.

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Continuing Education

Go beyond the basics with specialized workshops that deliver an in-depth look at some of the most critical topics in public safety.

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Recertification

Online recertification programs ensure call takers are using up-to-date best practices in police, fire and emergency medical dispatch.

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Certification

Online or in the classroom, certification in the Total Response protocol system, taken in the service-specific areas of police, fire and emergency medical dispatch.

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eLearning

PowerPhone continuing education and certification training in police, fire and emergency medical dispatch can now be done in an online environment.

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